We are waiting for you!
Where is your store pickup location?
Our store pickup location is at 5634 W. Mission, Boulevard, Ontario, CA 91762 . Please bring a copy of your invoice when picking up your order.
Why is my shipment is taking longer than expected?
Orders shipping via UPS Ground may take 1-5 business days in transit depending on your location. Weekends, holidays, and observance days do not count as transit days.
Note: We are not liable for late shipments due to UPS exceptions, such as bad weather conditions. If you received a late package and would like to be considered for a shipping refund, please notify us. We will contact UPS to see if a reimbursement is possible, however, it is not guaranteed.
Why is my shipping charge high?
Due to the large physical size of products some orders may have higher than expected shipping charges. Unfortunately there is little of what we can do as we are bound by the limitations set forth by our shipper, in this case UPS.
Can I change my order from store pickup to shipping?
Yes, you can change from store pickup to shipping. Shipping fees will apply and need to be resolved before your item(s) will ship.
Can I upgrade my shipping?